Artifact: Training Materials
This work product represents all the materials needed to train end users and production support personnel on the features and inner workings of a product for a particular release.
Domains: Deployment
Purpose
The purpose of this work product is to provide direct understanding of how to use or support a set of features deployed in a particular release.
Relationships
Description
Main Description

Training materials that can be used to train end users and production support personnel might consist of:

  • Presentation slides
  • Handouts
  • Job aids
  • Tutorials
  • On-line demos
  • Video vignettes
  • Lab exercises
  • Quizzes
  • Workshop materials, etc.